- Mexico City, Mexico City, Mexico
- On-site
- Senior
- 3+ years
Senior technical expert and principal customer advisor across AWS services, providing troubleshooting, strategic guidance, and content creation.
Responsibilities
- Resolve complex customer issues across multiple AWS services
- Act as trusted technical advisor to customers
- Guide adoption and best-practice use of AWS services
- Work with stakeholders on incidents, architecture, support strategies
- Collaborate with engineering teams to resolve issues and share feedback
Requirements
- Bachelor's degree in Computer Science, Engineering, Mathematics, or equivalent professional experience
- Nice to have: deployment lifecycle design build test deploy
- Nice to have: hypervisors virtualization Kubernetes Docker containerization
- Nice to have: cloud computing concepts AWS Azure Google Cloud
- Nice to have: scripting languages UNIX Shell Python R Ruby Go Java .NET JavaScript