Digital banking knowledge jobs

Wealth Management Banking Specialist

Bank of America · Posted Nov 9, 2026

Open

San Francisco, California, United States
On-site
Full-time
$70K–$100K per year

Wealth Management Banking Specialist

Bank of America · Posted Nov 9, 2026

Open

San Francisco, California, United States
On-site
Full-time
$70K–$100K per year

Contact Center Agent

PSECU · Posted Oct 23, 2026

Open

State College, Pennsylvania, United States
Hybrid
Full-time · Associate
$18 per hour

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Contact Center Agent provides superior member service pertaining to Member Services, Digital Banking, or Card Services, including handling account inquiries, transactions, and troubleshooting digital services.

Responsibilities

Educating members on PSECU digital first model.
Cross-serving products and services to enhance the member experience.
Complete monetary and non-monetary maintenance and transactions on member accounts.
Utilizing online information resources and software tools.
Following security protocols for member authentication.

Requirements

High School

Skills

Customer service Digital Banking knowledge Troubleshooting Account maintenance Online banking platforms Mobile services software

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Customer Experience Associate - Aurora (Casual)

Scotiabank · Posted Nov 7, 2026

Open

Aurora, Ontario, Canada
On-site
Part-time · Entry

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As a Customer Experience Associate, you are the face, character and heart of our branches, providing exceptional service, processing transactions, and helping customers with their digital banking needs.

Responsibilities

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment
Take a proactive approach to discovering customer’s needs

Skills

Customer service skills Technical skills Digital banking knowledge mobile banking applications

Benefits

competitive compensation and benefits package
professional development
internal training

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Senior Member Consultant

Seattle Credit Union · Posted Nov 6, 2026

Open

Burien, Washington, United States
On-site
Full-time · Senior
2+ years

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Senior Member Consultant who is driven to make a positive impact on the member experience, providing financial guidance and innovative solutions to members.

Responsibilities

Demonstrate exceptional attention to detail and achieve credit union goals and objectives
Provide comprehensive knowledge of credit union products, services, policies, procedures and channels, including digital banking
Support member inquiries via in-person, phone, text, chat or email
Interview members regarding financial wellness and identify beneficial products and services
Provide financial guidance to educate members on tactics to achieve their goals

Requirements

Two (2) years of college or equivalent training/experience
Bachelor’s degree, or higher, in business or related field
Nice to have: Fluent in Spanish
Nice to have: Proficiency in leading or coaching fellow employees
Nice to have: Formally trained in equity and inclusion

Skills

Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Visio)Comprehensive knowledge of credit union products, services, policies, procedures and channels

Relationship Banker II

Regions Bank · Posted Nov 6, 2026

Open

Mooresville, Indiana, United States +1 more
On-site
Full-time · Associate
$46K per year
1+ years

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The Relationship Banker II is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs and meet those needs by offering appropriate products, services, and guidance.

Locations (2)

Mooresville, Indiana, United States
Valley Mills, Indiana, United States

Compensation

Job Range Target: Minimum: $46,120.20 USD Median: $55,160.00 USD. Eligible for commission and formulaic incentive plans.

Responsibilities

Achieves branch targets and goals by identifying customer needs
Conducts outbound phone calls using generated customer and prospect lead lists
Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types
Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings
Provides a consistent optimal customer experience including greeting customers and processing transactions

Requirements

Customer Experience Associate - Windfields (15 hours/week)

Scotiabank · Posted Nov 4, 2026

Open

Oshawa, Ontario, Canada
On-site
Part-time · Entry

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As a Customer Experience Associate, you are the face, character and heart of our branches, providing exceptional service throughout the customer’s journey.

Responsibilities

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Skills

customer service skills technical skills digital banking knowledge sales aptitude mobile banking applications

Benefits

competitive compensation and benefits package
internal training
professional development opportunities

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