The Network Operations Center Supervisor manages a team of NOC analysts across shifts, overseeing network devices, servers, and applications to ensure incidents are resolved within SLAs.
Responsibilities
Manage a team of NOC analysts across multiple shifts
Onboard new hires, conduct ongoing technical training, and mentor staff
Conduct regular performance reviews
Act as the primary escalation point for critical outages, coordinating bridge calls
Route complex issues to Tier 3 engineering, telecommunications vendors, or third-party service providers
Requirements
Bachelor's/College Degree in Computer Science, Electronics Engineering or equivalent work experience in an engineering field
The Branch Operations Lead ensures financial transactions are handled with precision and care, adhering to policies and regulatory requirements while leading daily branch operations and building lasting relationships with clients.
Compensation
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash/or forfeitable equity
Responsibilities
Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch
Greet clients warmly, assist with transactions, manage lobby flow, and schedule meetings
Engage clients with clear communication to understand needs and anticipate requirements
Lead branch operations, including managing cash devices like the cash vault and ATM
Resolve client issues quickly and effectively
Requirements
High school degree
GED
foreign equivalent
Nice to have: Associate Banker (Teller) experience
Nice to have: college degree or military equivalent
Represent Chase brand and culture with hospitality, using banking solutions and technology to deliver exceptional client experiences.
Compensation
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
Responsibilities
Create a welcoming environment by delivering attentive and friendly service
Exceed client expectations by providing account servicing and maintenance
Educate and assist clients with day-to-day banking transactions using technology self-service options
Build meaningful relationships with clients
Perform branch operations including managing cash devices
Requirements
High school diploma or GED equivalent
Nice to have: strong desire to influence, educate, and connect customers to technology solutions
The Associate Banker represents the brand and culture with hospitality, using banking solutions and financial technology to deliver exceptional client experiences and help clients achieve their financial goals.
Compensation
competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Responsibilities
Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch
Leverage a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings
Exceed client expectations by providing account servicing and maintenance as well as opening new accounts while complying with all policies
Educate and assist clients with day-to-day banking transactions including technology self-service options like the Chase Mobile App, Chase.com, and ATMs
Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge
Represent the Chase brand and culture in a branch setting, delivering exceptional client experiences and supporting day‑to‑day banking transactions.
Compensation
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
Responsibilities
Create a welcoming environment by delivering attentive and friendly service
Exceed client expectations by providing account servicing and maintenance
Educate and assist clients with day‑to‑day banking transactions
Build meaningful relationships with clients
Perform branch operations including managing cash devices
Requirements
High school diploma or GED equivalent
Nice to have: Strong desire and ability to influence, educate, and connect customers to technology solutions
Represent Chase brand and culture with hospitality, using banking solutions and technology to deliver exceptional client experiences.
Compensation
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
Responsibilities
Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs.
Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Requirements
High school diploma or GED equivalent
Nice to have: Strong desire and ability to influence, educate, and connect customers to technology solutions
Represent Chase brand and culture in the Iowa City branch, delivering client service, opening accounts, and managing branch operations.
Compensation
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
Responsibilities
Create a welcoming environment by greeting clients and managing lobby traffic
Exceed client expectations by providing account servicing and maintenance
Educate and assist clients with day-to-day banking transactions using technology
Build meaningful relationships with clients and partner with team members
Perform branch operations including managing cash devices
Requirements
High school diploma or GED equivalent
Nice to have: Strong desire and ability to influence, educate, and connect customers to technology solutions
Represent Chase brand and culture, deliver exceptional client experiences, manage branch operations, and support banking transactions.
Compensation
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
Responsibilities
Create a welcoming environment by delivering attentive and friendly service
Exceed client expectations by providing account servicing and maintenance
Educate and assist clients with day-to-day banking transactions
Build meaningful relationships with clients
Perform branch operations including managing cash devices
Requirements
High school diploma or GED equivalent
Nice to have: Strong desire and ability to influence, educate, and connect customers to technology solutions
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, building relationships, and connecting clients to financial solutions.
Locations (3)
Gaithersburg, Maryland, United States
Germantown, Maryland, United States
Montgomery Village, Maryland, United States
Compensation
Pay range $25.00 - $26.77 hourly pay, offers to be determined based on experience, education and skill set.
Requirements
High School Diploma / GED / Secondary School or equivalent