- West Palm Beach, Florida, United States
- Entry
- 2–4 years
The Service Representative I is NetJets’ presence onsite for Owners and crew at top volume airports, ensuring seamless customer service and fostering Owner loyalty through personalized service and proactive coordination with airport and service providers.
Responsibilities
- Initiate and develop relationships with Owners by meeting inbound/outbound passengers to provide an exceptional and personalized service
- Communicate with Owners during their experience at the airport regarding operational issues and service requirements
- Troubleshoot flight arrivals and departures at FBO and surrounding airports
- Communicate with flight crews regarding local process and assist with coordination of services at local airport
- Develop and maintain positive relationships with vendors in the area
Requirements
- Bachelor's in Hospitality or Aviation