- Remote, United States
- Remote
- Full-time · Lead
- 7+ years
This REMOTE Lead CMDB Specialist plays a critical role in designing, implementing, and maintaining the Configuration Management Database (CMDB) to ensure data accuracy, governance, and alignment with business and IT strategies.
Compensation
The posted pay range is for a 40-hour workweek (1.0 FTE).
Responsibilities
- Develop and lead the overall CMDB strategy, architecture, and governance framework.
- Establish policies and standards for CI data management and ensure alignment with ITIL best practices and enterprise objectives.
- Participate in CMDB-related roadmap planning, platform upgrades, and future-state solution design.
- Establish and host the Configuration Control Board (CCB) to provide governance and alignment for new requirements and enhancements to the CMDB.
- Design and maintain the CMDB data model, including CI classes, attributes, relationships, and classifications aligned with CSDM.
Requirements
- B.S./B.A. in Computer Science, Information Technology, or related field
- M.A./M.S. in Business Administration, IT, Project Management, or related field
- Nice to have: ServiceNow CSDM 4.0 or higher
- Nice to have: Service Mapping
- Nice to have: automated testing framework