A collaborative ServiceNow Developer to join the Centre of Excellence and Innovation, configuring, developing, testing, and deploying secure, scalable, and maintainable solutions on the ServiceNow platform.
Responsibilities
Design, configure, develop, test and implement scalable ServiceNow solutions, including workflows, Flow Designer, business rules, UI policies, access controls, catalogue items and platform administration.
Partner with business stakeholders, Enterprise Architects, IT teams and delivery partners to translate requirements into solutions aligned with platform architecture, governance and change-control standards.
Integrate ServiceNow with third-party systems and applications using appropriate integration frameworks and application programming interfaces (APIs).
Provide application support by monitoring ticket queues, troubleshooting incidents and defects, performing root-cause analysis, and supporting platform upgrades and performance optimisation.
Guide developers, administrators and delivery partners in applying reusable patterns, development standards and ServiceNow best practices.
As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data.
Responsibilities
Respond effectively to the diverse perspectives, needs, and feelings of others.
Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
Use critical thinking to break down complex concepts.
Understand the broader objectives of your project or role and how your work fits into the overall strategy.
Develop a deeper understanding of the business context and how it is changing.
Requirements
Graduate/Bachelor's
BE/BTech
MCA
Nice to have: AngularJS
Nice to have: Active Directory configuration/administration
Software Quality Assurance Engineer with a strong quality-engineering mindset, solid IT infrastructure domain knowledge, and a genuine interest in learning how complex systems work, focusing on IT Infrastructure Monitoring and IT Operations Management (ITOM).
Responsibilities
Own quality engineering across discovery, monitoring, topology, event management, and service mapping.
Build a practical understanding of customer infrastructure, operating practices, and failure scenarios.
Define risk-based test strategies covering functional, integration, regression, exploratory, and end-to-end testing.
Validate complete workflows from infrastructure discovery and data collection through processing, APIs, visualization, alerting, and incident creation.
Test discovery accuracy, resource identity, duplicate prevention, inventory updates, and resource lifecycle changes.
The ITSM/ITOM System Administrator is responsible for the development, implementation and support of the IT Service Management System.
Compensation
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
Responsibilities
Manage the day-to-day admin activities of the ITSM and ITOM platform
Liaise with the ITSM and ITOM software vendors for support and to address any escalated issues, major changes, required maintenances, and to meet the business' specific needs
Coordinate with the ITSM and ITOM software vendors for the implementation of software upgrades and patches
Work with other TEC teams to coordinate the improvement and evolution of services provided by the platform and to optimize and streamline the associated workflows
Handle incident, problem management processes, and service requests ensuring timely resolution and root cause analysis
Requirements
University Degree on Computer Science/Engineering
University Degree on Information Systems
University Degree on Programming languages and techniques
Software Quality Assurance Engineer focused on IT Operations Management (ITOM) for HPE Hybrid Cloud.
Responsibilities
Own quality engineering across discovery, monitoring, topology, event management, and service mapping.
Build a practical understanding of customer infrastructure, operating practices, and failure scenarios.
Define risk-based test strategies covering functional, integration, regression, exploratory, and end-to-end testing.
Validate complete workflows from infrastructure discovery and data collection through processing, APIs, visualization, alerting, and incident creation.
Test discovery accuracy, resource identity, duplicate prevention, inventory updates, and resource lifecycle changes.
Analyze business needs, identify process improvement opportunities, and translate business requirements into scalable solutions using the ServiceNow platform to support global growth.
Compensation
$120,000 - $170,000 base salary per year in the state of WA. New hires should expect to start at the lower end of the range depending on experience
Eligible for a discretionary bonus based on firm and individual performance
Responsibilities
Lead requirements gathering, business process analysis, and solution definition
Develop and maintain a working knowledge of ServiceNow platform capabilities (ITSM, ITOM, ITAM, IRM/GRC)
Collaborate with ServiceNow Platform Architects, Technical Leads, and developers to translate business needs into solutions
Support adoption of ServiceNow best practices (CSDM, CMDB, standardized workflows)
Identify opportunities to simplify, standardize, and automate business processes
Requirements
Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field
Analyze business needs, identify process improvement opportunities, and translate business requirements into scalable solutions using the ServiceNow platform, acting as a strategic liaison between business stakeholders and technical teams.
Responsibilities
Lead requirements gathering, business process analysis, and solution definition.
Develop and maintain a working knowledge of ServiceNow platform capabilities (ITSM, ITOM, ITAM, IRM/GRC).
Collaborate with ServiceNow Platform Architects, Technical Leads, and developers to translate business needs into solutions.
Support adoption of ServiceNow best practices (CSDM, CMDB, standardized workflows).
Identify opportunities to simplify, standardize, and automate business processes.
Requirements
Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field, or an equivalent combination of education and professional experience.
100% paid medical, dental and vision premiums for you and your qualifying dependents
50% 401(k) match, up to the IRS maximum
20 days of PTO, plus 10 paid holidays
Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
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