Handle sensitive issues to ensure customer satisfaction, provide detailed communication regarding inquiry resolutions, and identify customer needs to provide solutions and alternatives.
Compensation
Salary range is expected to be between $45,900.00 CAD - $76,500.00 CAD
Responsibilities
Handle sensitive issues in order to ensure customer satisfaction
Provide detailed oral and written communication to business areas regarding inquiry resolutions
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Meet personal/team qualitative and efficiency targets
Apply premium payments and deposits to policies
Requirements
Post‑secondary education or equivalent work experience
Nice to have: Knowledge of Mainframe systems
Nice to have: Experience with Living Benefits and Life Benefits
Nice to have: Excellent verbal and written communication skills
Provide technical expertise and coordinate the implementation of the Centre's WEE initiatives and related knowledge products, focusing on Women’s Economic Empowerment in the context of Korea's policy innovations and digital governance.
Responsibilities
Design and implement the Centre WEE initiatives and develop specialized knowledge products
Formulate, research, and author comparative regional papers, briefs, and toolkits addressing digital care systems and gender bias in AI-driven labor frameworks
Identify, evaluate, and package promising practices and employer standards
Manage and clear technical review cycles with HQ and ROAP teams
Coordinate the substantive design and execution of the Centre’s Regional Technical Policy Labs, expert consultations, and Communities of Practice
Requirements
Master’s degree or equivalent in gender studies, Women’s Economic Empowerment, human rights, international relations or other social science fields
First-level university degree in combination with two additional years of qualifying experience
Nice to have: Digital care systems
Nice to have: AI-driven labour frameworks
Nice to have: Knowledge of the Asia-Pacific region
Provide administrative and logistical support to the formulation and management of programmes and financial management of the Centre in the Republic of Korea.
Responsibilities
Provide administrative and logistical support to the formulation and management of programmes
Provide administrative support to the financial management of the Centre
Provide financial support to the Centre in full compliance of UN Women rules, regulations, policies, and recording and reporting systems
Provide administrative support to resource mobilization
Requirements
Completion of secondary education required
Bachelor’s degree in Business, Finance, or Accounting is desirable
Supports the formulation and implementation of the communications and advocacy strategies to increase the standing and awareness of UN Women with partners, the media and the public in the Republic of Korea and across the Asia-Pacific region.
Responsibilities
Provide coordination support in the development of a coherent Centre communications and advocacy strategy
Provide coordination support to the development and production of the Centre’s advocacy and knowledge materials
Provide substantive support in the management of the Centre’s social media presence and webpage
Provide media relations support to the Centre Director
Facilitate knowledge management, sharing, and technical capacity development
Requirements
Completion of secondary education is required
Bachelor’s degree in Communications, Public Relations or Journalism is an asset
Nice to have: Knowledge of another official UN language (French, Arabic, Chinese, Russian or Spanish)
Nice to have: Knowledge of another Asian language
Nice to have: Experience in design, coordination, and logistical management of advocacy events
The Operations Associate carries out varied and inter-related operational, financial and logistical activities ensuring high quality and accuracy of work for the Cambodia Office.
Responsibilities
Provide administration and operations support to the Cambodia Office
Contribute to the development of annual workplan and monitor the implementation of the office spending plan
Contribute to the development of concept notes and/or project documents (ProDocs), including the preparation of budgets and human resource plans
Participate in review meetings and provide support to the assessment of the managerial and operational capacities of implementing partners
Provide technical support and guidance to colleagues on operations policies and operational issues
Requirements
Secondary Education
University Degree in Business, Administration and Finance
Policy Specialist, Women’s Economic EmpowermentNewUnited Nations Development Programme (UNDP) · Seoul, Republic of Korea