- Remote, United States
- Remote
- Full-time · Mid
- 2–5 years
Technical Account Manager (TAM) who acts as a technical secret weapon across the entire customer journey, partnering with Sales, Customer Success, Product, and Engineering to ensure enterprise customers get maximum value from Frame.
Compensation
Competitive Salary and Meaningful Equity: Our success is your success. Everyone has a meaningful stake in the company.
Responsibilities
- Troubleshoot live issues
- Lead technical workshops
- Break down technical roadblocks
- Design, configure, and support customer POV environments and navigate deployment requirements (identity, SSO, email infrastructure, allowlisting)
- Work closely with Sales, Customer Success, Product, and Engineering to deliver a seamless customer experience from demo to renewal
Requirements
- Nice to have: SaaS