- Peoria, Illinois, United States
- On-site
- Full-time · Lead
- $18–$20 per hour
Responsible for overseeing the daily operations of the Call Center staff and Roomservice Ambassadors. Assists Supervisor in all clinical and service orientation, training, performance monitoring, recognition and education of Ambassador Staff.
Compensation
Expected pay for this position is $17.66 - $19.63/hour.
Responsibilities
- Overseeing daily operations of Call Center staff and Roomservice Ambassadors
- Assists Supervisor in all clinical and service orientation, training, performance monitoring, recognition and education of Ambassador Staff
- Monitors and ensures quality, consistency, timeliness and proper presentation of services by completing assigned audits and daily monitoring
- Supports stewardship of departmental assets in relation to food service
- Maintains proficiency and understanding of Downstream Computer system in regards to entering patient meal orders
Requirements
- Nice to have: Previous experience as Room Service Ambassador
- Nice to have: Demonstrated on-the-job Leadership skills