- Remote, United States
- Remote
- 3+ years
Provide on-site professional technical support, primarily in North America, enabling customers to integrate microscopy tools into semiconductor processes.
Compensation
Join Thermo Fisher Scientific and enjoy competitive pay, annual bonuses, healthcare, 401(k) plans, and various employee benefits such as: National medical, dental, and vision plans Employee assistance and family support Commuter benefits and tuition reimbursement Generous paid time off and holiday Paid parental leave Accident, life insurance, and disability coverage Retirement savings programs Employee Stock Purchase Plan with discounts
Responsibilities
- Provide on-site professional technical support, primarily in North America.
- Develop innovative solutions to customer challenges.
- Support tool acceptance and new technologies on location and in coordination with the product and service teams.
- Develop positive relationships with customers as the technical partner for solving their challenges, explaining our technology, and assisting with application development.
- Coordinate closely with internal product, engineering, marketing and account teams on product acceptance and development.
Requirements
- Minimum of an undergraduate degree in Physics, Materials Science, Chemistry, or a related field; an advanced degree is preferred.
- Nice to have: Metrology experience within the semiconductor industry