Assist providers by supporting patient encounters, ensuring accurate documentation in EMRs, and maintaining open communication with the care team, patients, and caregivers.
Manage clerical tasks such as scheduling, referrals, phone communication, record preparation, and collection of payments.
Help maintain efficient patient schedules and support billing and insurance inquiries.
Ensure adherence to organizational policies, healthcare regulations, and DNV accreditation standards.
Collaborate with management to resolve clerical issues and enhance patient service quality.