- Remote, India
- Remote
- Full-time · Associate
- 4–5 years
Hands-on AWS support engineer focused on managing and supporting cloud infrastructure across production and non-production environments, handling Level 2 technical incidents and resolving complex issues.
Responsibilities
- Manage and support customer AWS cloud infrastructure across production and non-production environments.
- Handle Level 2 technical incidents involving medium to complex infrastructure issues.
- Troubleshoot and resolve issues related to AWS compute, storage, networking, databases, security and other cloud services.
- Perform root cause analysis and implement corrective actions to prevent recurring incidents.
- Monitor infrastructure health, availability, capacity and performance.
Requirements
- AWS Certified Solutions Architect – Associate
- Nice to have: AWS Certified SysOps Administrator – Associate