Provide occupational therapy services on a PRN basis in a rehabilitation hospital setting, evaluating patients, developing treatment plans, and coordinating care with interdisciplinary teams.
Responsibilities
Perform patient assessment and establish plan of care
Modify treatment plans based on effectiveness
Prepare discharge plans
Coordinate with interdisciplinary team
Ensure safety and infection control
Requirements
Bachelor's degree in Occupational Therapy or related field
Nice to have: Experience in rehabilitation hospital setting
Front-line operational and technical support technician for CyrusOne customers, handling ticket management, shipping/receiving, inventory, and basic Smart Hands services.
Responsibilities
Monitor ticketing system (Zendesk), email, telephone and other communication channels for new and open customer requests
Create, acknowledge, update, and complete tickets in accordance with established service-level expectations
Record accurate and detailed information regarding customer requests, work performed, communications, dependencies, and outcomes
Review assigned requests for completeness and seek clarification before beginning work when instructions or authorization are unclear
Provide customers and internal teams with timely updates on the status of assigned requests
Requirements
High school diploma or GED equivalent
Technical-school coursework, industry training, college coursework, or an associate degree in information technology, telecommunications, electronics, logistics, or a related field (preferred)
Nice to have: Up to two years of customer-service, technical-support, logistics, warehouse, telecommunications, or data center experience
Nice to have: Previous experience in a customer-facing environment
Nice to have: Experience with ticket-management system such as Zendesk
Coordinates tug availability for fuel & lube servicing, tug maintenance & repairs, and crew changes
Coordinates tug availability with all departments and duty personnel when direct access to the tug by departmental personnel is necessary
Identifies any potential tug shortages as rapidly as possible and coordinates with the watch supervisor, harbor Pilot dispatchers, and towing companies