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1–2 jobs· newest first

L2/L3 Technical Support SpecialistNew
Agent · Remote, Latin America
$2K–$2KRemote · Full-time · Mid
GTM Engineer
Discern Inc. · US
$140K–$165KFull-time · Senior

+10K new in the last hour

L2/L3 Technical Support Specialist

Agent · Posted Nov 9, 2026

Remote, Latin America
Remote
Full-time · Mid
$2K–$2K per month

3+ years

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Provide advanced technical support to partners, resellers, and direct customers.

Compensation

Compensation: $1,500–$2,000/month, depending on experience

Responsibilities

Handle Level 2 and Level 3 technical support escalations from partners, resellers, and direct customers.
Investigate technical issues, reproduce bugs, analyze system logs, and identify potential root causes.
Troubleshoot complex product and platform-related issues and coordinate findings with the appropriate internal teams.
Manage technical escalations from partner and reseller channels, as well as technical support inquiries escalated by the Customer Support team through Intercom.
Communicate technical findings, troubleshooting steps, and resolution updates clearly through Slack, email, and other messaging channels.

Requirements

Nice to have: DNS configuration
Nice to have: SMTP and email delivery protocols
Nice to have: Cold email infrastructure
Nice to have: SaaS technical support
Nice to have: Intercom

Skills

L2/L3 technical troubleshooting Escalation management Bug investigation Root-cause analysis System log analysis Technical documentation Incident reporting Written and verbal English communication Networking Email technologies DNS SMTP Email infrastructure Cold email systems Intercom Slack

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GTM Engineer

Discern Inc. · Posted Nov 4, 2026

United States
Full-time · Senior
$140K–$165K per year
5+ years

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GTM Engineer

Compensation

Competitive salary ranging from $140,000 to $165,000 per year

Responsibilities

Find signals in data using state filings, franchise tax data, regulatory filings, and licensing databases
Own email infrastructure and deliverability
Build and harden sales systems
Turn organic traffic into pipeline
Push AI-native workflows forward

Requirements

Nice to have: public records
Nice to have: AI-powered workflows
Nice to have: B2B SaaS

Skills

deliverability outbound volume SQL JavaScript Python CRM automations email infrastructure

inbox placement

Benefits

Health insurance with 100% of the premium covered
20 days of PTO with roll-over
13 federal holidays

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