- Atlanta, Georgia, United States
- Full-time · Manager
- $150K–$230K per year
- 8+ years
- Visa sponsorship
Lead technical delivery and design of Microsoft Dynamics 365 solutions, including AI-enabled capabilities, across sales, service, field service, and contact center modules.
Compensation
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $150,000 to $230,000.
Responsibilities
- Own technical delivery across Dynamics 365 Sales, Customer Service, Field Service, and Contact Center—including configuration, customization, and platform extensions.
- Guide end-to-end solution implementation, including architecture, custom development, integrations, data migration, testing, deployment, and technical documentation.
- Lead the design and delivery of AI-enabled solutions using Copilot Studio, custom copilot agents, and related Microsoft AI tools.
- Drive alignment across teams and stakeholders, translating business requirements into technical solutions.
- Coordinate delivery across onshore and offshore teams, manage dependencies and delivery quality, and mentor junior team members.
Requirements
- Bachelor's degree or equivalent
- Nice to have: Power Platform Center of Excellence Starter Kit