Quality Manager Satellite Ambulatory Support Services
Lurie Children's Hospital · Posted Nov 12, 2026
- Remote, United States
- Remote
- Full-time · Manager
- $77K–$126K per year
- 5+ years
Responsible for leading, developing, and overseeing the management of quality assurance including educational training on operational issues and the development of standard operating procedures to drive the overall quality and training strategy across all Satellite Patient Service Representative functions.
Compensation
$76,960.00-$125,840.00 Salary
Responsibilities
- Leading, developing, and overseeing quality assurance management
- Developing and maintaining satellite processes and operating procedures
- Managing onboarding and training for Patient Service Representative Staff for Ambulatory Satellite Services
- Monitoring and improving Patient Service Representative productivity and quality performance
- Collaborating with Training teams for development of training and monitoring SOPs
Requirements
- Bachelor’s degree in Healthcare or Business related field
- Graduate level Business/ Healthcare Management education preferred
- Nice to have: Process Improvement Certification (Kaizen, Lean, Six Sigma, CPHQ, CMP or related)