The Cardiology Systems Specialist serves as the primary application resource supporting enterprise cardiology technologies across Hartford HealthCare, partnering with physicians, clinicians, operational leaders, and vendors to implement, optimize, and support clinical applications for ECG, electrophysiology, and ambulatory cardiac monitoring.
Responsibilities
Provide enterprise application support for cardiology technologies including GE MUSE, MUSE Web, Epic integrations, ECG management, electrophysiology (EP), Holter, Event Monitor, and Mobile Cardiac Telemetry (MCT) platforms.
Partner with physicians, clinicians, operational leaders, Information Services, and third-party vendors to analyze workflows, identify opportunities, and implement technology solutions that improve clinical operations and patient care.
Lead application implementation, configuration, testing, validation, upgrades, workflow optimization, and production support activities.
Coordinate application support for hospital acquisitions, physician practice integrations, new site implementations, and enterprise technology initiatives.
Perform application troubleshooting and serve as an escalation resource for complex production issues, interface problems, ECG mismatches, and work queue (WQ) exceptions.
Requirements
Bachelor's degree in Health Sciences, Information Systems, Healthcare Administration, or related field
Nice to have: application implementation
Nice to have: workflow analysis
Nice to have: testing
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