The AV Claims Team Lead is the working leader of the AV claims team, managing adjusters, coaching on AV-specific evidence, and handling high-severity/litigation files.
Responsibilities
Lead day-to-day work for the APD, BI, and Litigation Adjusters: assign files, balance inventory, and remove blockers
Review and approve reserves, settlements, and coverage and liability decisions within delegated authority; escalate beyond it
Handle or co-handle high-severity, high-visibility, and novel-liability AV files
Coach adjusters through file reviews, side-by-side handling, and 1-on-1s; set the team's standard for AV evidence preservation and file notes
Own the AV handling playbook: data-request templates, escalation triggers, reporting thresholds, and vendor and counsel guidelines
Build and improve AI tooling, maintain game event data integrity, monitor KPIs, support marketing analytics, and set up cloud services for a game studio.
Compensation
Competitive pay that matches the work you deliver.
Responsibilities
Build and improve the team's AI tooling (reusable agent workflows, integrations, automated reports)
Keep game events healthy by working with developers on new events and automating checks
Improve monitoring and alerts for game KPIs, cheat detection and backend health
Review tracking code, check feature metrics and run data checklists
Support marketing with data and AI-assisted analysis of creative performance
Develop custom software solutions to design, code, and enhance components across systems or applications using modern frameworks and agile practices.
Responsibilities
Oversee end-to-end Data 360 delivery by governing data ingestion (batch, streaming, APIs, Zero Copy), data modeling and identity unification, Data Transforms and Calculated Insights, and effective segmentation and activation across Marketing Cloud, Personalization, and AI-driven use cases.
Own solution design reviews and ensure alignment with enterprise data architecture.
Prepare data modeling, DMOs, and relationship design.
Act as the primary technical and delivery point of contact for Data 360 initiatives.
Ensure best practices for scalability, performance, and data governance.
Requirements
Nice to have: Integrating Data Cloud with Marketing Cloud, Sales Cloud, and Service Cloud
Nice to have: Knowledge of Marketing Cloud Journeys, Contact Builder, and activation flows
Nice to have: Exposure to Salesforce Personalization, Agentforce, and Einstein AI
Develop custom software solutions to design, code, and enhance components across systems or applications using modern frameworks and agile practices.
Responsibilities
Oversee end-to-end Data 360 delivery by governing data ingestion (batch, streaming, APIs, Zero Copy), data modeling and identity unification, Data Transforms and Calculated Insights, and effective segmentation and activation across Marketing Cloud, Personalization, and AI-driven use cases.
Own solution design reviews and ensure alignment with enterprise data architecture.
Prepare data modeling, DMOs, and relationship design.
Act as the primary technical and delivery point of contact for Data 360 initiatives.
Ensure best practices for scalability, performance, and data governance.
Requirements
15 years full time education
Nice to have: Integrating Data Cloud with Marketing Cloud, Sales Cloud, and Service Cloud
Lead design, build, and deployment of Salesforce Data Cloud (Data 360) solutions, govern data ingestion, modeling, and integration across enterprise systems.
Responsibilities
Oversee end-to-end Data 360 delivery
Own solution design reviews
Prepare data modeling, DMOs, and relationship design
Act as primary technical and delivery point of contact
Ensure best practices for scalability, performance, and data governance
Develop custom software solutions to design, code, and enhance components across systems or applications using modern frameworks and agile practices.
Responsibilities
Oversee end-to-end Data 360 delivery by governing data ingestion (batch, streaming, APIs, Zero Copy), data modeling and identity unification, Data Transforms and Calculated Insights, and effective segmentation and activation across Marketing Cloud, Personalization, and AI-driven use cases.
Own solution design reviews and ensure alignment with enterprise data architecture.
Prepare data modeling, DMOs, and relationship design
Act as the primary technical and delivery point of contact for Data 360 initiatives.
Ensure best practices for scalability, performance, and data governance.
Requirements
15 years full time education
Nice to have: Integrating Data Cloud with Marketing Cloud
Develop custom software solutions to design, code, and enhance components across systems or applications using modern frameworks and agile practices.
Responsibilities
Oversee end-to-end Data 360 delivery by governing data ingestion (batch, streaming, APIs, Zero Copy), data modeling and identity unification, Data Transforms and Calculated Insights, and effective segmentation and activation across Marketing Cloud, Personalization, and AI-driven use cases.
Own solution design reviews and ensure alignment with enterprise data architecture.
Prepare data modeling, DMOs, and relationship design.
Act as the primary technical and delivery point of contact for Data 360 initiatives.
Ensure best practices for scalability, performance, and data governance.
Requirements
15 years full time education
Nice to have: Integrating Data Cloud with Marketing Cloud, Sales Cloud, and Service Cloud
Nice to have: Knowledge of Marketing Cloud Journeys, Contact Builder, and activation flows
Nice to have: Exposure to Salesforce Personalization, Agentforce, and Einstein AI
Develop custom software solutions to design, code, and enhance components across systems or applications using modern frameworks and agile practices.
Responsibilities
Oversee end-to-end Data 360 delivery by governing data ingestion (batch, streaming, APIs, Zero Copy), data modeling and identity unification, Data Transforms and Calculated Insights, and effective segmentation and activation across Marketing Cloud, Personalization, and AI-driven use cases.
Own solution design reviews and ensure alignment with enterprise data architecture.
Prepare data modeling, DMOs, and relationship design.
Act as the primary technical and delivery point of contact for Data 360 initiatives.
Ensure best practices for scalability, performance, and data governance.
Requirements
15 years full time education
Nice to have: Integrating Data Cloud with Marketing Cloud
Develop custom software solutions to design, code, and enhance components across systems or applications using modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Responsibilities
Oversee end-to-end Data 360 delivery by governing data ingestion (batch, streaming, APIs, Zero Copy), data modeling and identity unification, Data Transforms and Calculated Insights, and effective segmentation and activation across Marketing Cloud, Personalization, and AI-driven use cases.
Own solution design reviews and ensure alignment with enterprise data architecture.
Prepare data modeling, DMOs, and relationship design.
Act as the primary technical and delivery point of contact for Data 360 initiatives.
Ensure best practices for scalability, performance, and data governance.
Requirements
15 years full time education
Nice to have: Integrating Data Cloud with Marketing Cloud
