GLOBAL CONTACT CENTER TRAINER NOCTURNO
Minor Hotels Europe & Americas · Posted Nov 11, 2026
- Bogota, Colombia, Colombia
- On-site
- Full-time · Mid
- 1+ years
The role involves joining the reservation center to handle group department training for new hires and providing reinforcement training for existing agents.
Responsibilities
- Onboarding las nuevas incorporaciones
- Presentación de la compañía
- Impartir formación sobre SAP, identificación de clientes, contratos y tarifas, creación y modificación de reservas, Evolution, Call Flow
- Resolución de dudas y consultas
- Apoyo durante la formación práctica
Skills
Benefits
- Worldwide experience
- Career development opportunities
- Wide range of training programmes
- Wellbeing initiatives
- Flexible working conditions