The Deposit Operations Specialist is responsible for providing critical back-office support to ensure smooth and efficient deposit operations across the organization. They are responsible for processing back-office transactions and providing research support across all HOPE branch locations, ensuring accuracy and confidentiality in handling sensitive situations. Specialists will be assigned to focus on one of three areas: Account Management, Card Services, or Payments.
Responsibilities
Provide excellent member service in all interactions with members and vendors
Comply with all regulatory compliance requirements
Process ticketing requests
Handle certificate maturity and renewal notices and other account-related updates
Manage the payment processing function of the Corporate Remittance area of the RCSS section, handling manual entry payments, confirmations, and risk control tasks for various branches.
Compensation
The typical base pay range for this role is between $61K - $77K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonuses and/or incentive compensation.
Responsibilities
Manage the payment processing function of the Corporate Remittance area of the RCSS section
Manage the process of manual entry payments in GPP within the Corporate Remittance Services Unit
Manage the confirmation process for all manual payments received
Ensure that all special handling fees and processes are performed in accordance with the Department procedures
Assist in the incoming repair and verify processes on GPP for New York Branch, Chicago Branch and payments
Responsible for day-to-day processing of Letter of Credit, Collection and Trade Finance transactions to facilitate revenue generation and business development.
Compensation
This position is eligible to earn a base salary in the range of $23.66 - $35.59/hourly depending on job-related factors such as level of experience and location
Responsibilities
Responsible for day-to-day processing of Letter of Credit, Collection and Trade Finance transactions to facilitate revenue generation and business development.
Responsible for one or more of the following; Issuance of Standby and Commercial Letter(s) of Credit upon proper credit approval/receipt of required application documentation, advising Export Letter(s) of Credit to customers, examines documents presented under all types of L/C's for compliance to terms/conditions and pays as directed.
Monitors Standby Letter(s) of Credit auto renewal(s).
Trade Finance Loans and fees on all products.
Provides counsel to customers/branch personnel on technical aspects of products/processes.
Responsible for day-to-day processing of Letter of Credit, Collection and Trade Finance transactions to facilitate revenue generation and business development.
Responsibilities
Process Letter of Credit, Collection and Trade Finance transactions
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