- Miami, Florida, United States
- 2+ years
Supports the Consumer Compliance Department by detecting, reviewing, and investigating fraud and suspicious activity involving cardholders.
Responsibilities
- Review real-time and retrospective cardholder transactions in Featurespace and other systems for potential fraud and suspicious activity.
- Investigate fraud and AML alerts, analyze transaction patterns, and assess money laundering and terrorist financing risks.
- Document investigations, supporting evidence, conclusions, and actions, maintaining complete case records and audit trails.
- Take preventive action within approved authority or escalate proposed card or transaction restrictions when required.
- Escalate significant fraud concerns and potentially suspicious activity to the Head of Compliance and MLRO, as appropriate.
Requirements
- Bachelor’s degree in any field
- Nice to have: Fraud or AML certifications such as CAMS or CFE