Build and lead a team that serves as the eyes, ears, and first line of defense for Zayo’s long-haul fiber network.
Compensation
Estimated base salary range: $71,800 - $110,400 USD/annually.
Responsibilities
Supervises the teams’ objectives and reports on their performance as it relates to established performance goals (MTTR, Revenue, OTP)
Hire, retain, and develop a team of Field Technicians (15)
Develop training and mentoring programs for new and existing team members
Work with internal organizations and 3rd parties to ensure maintenance, break-fix, and turn-up activities are resolved consistently to the service levels expected by our customers; both internal and external
Work with internal teams to create, streamline, and document workflow
Requirements
Bachelor’s degree in Telecommunications, Engineering, Business, Management, or a related field
Lead Fiber Route Patroller responsible for protecting the integrity, reliability, and resiliency of long‑haul fiber network through advanced route patrol, damage prevention, infrastructure inspection, and technical troubleshooting.
Compensation
Estimated base pay range for this role is $28.07 - $43.22 USD / hour
Responsibilities
Serve as a subject matter expert in fiber route protection, utility locating, damage prevention, and network troubleshooting
Perform advanced fiber testing, fault isolation, and troubleshooting using OTDRs, optical power meters, 10G–100G test sets, and applicable Layer 1–Layer 4 testing methodologies
Provide technical guidance, coaching, and knowledge sharing to field technicians
Assess complex field issues, determine escalation requirements, and coordinate resolution of network risks and service disruptions
Support the development of standardized field troubleshooting procedures, testing methodologies, and technical documentation
Lead Fiber Route Patroller responsible for protecting the integrity, reliability, and resiliency of long-haul fiber network through advanced route patrol, damage prevention, infrastructure inspection, and technical troubleshooting.
Compensation
Estimated base pay range for this role is $28.07 - $43.22 USD / hour
Responsibilities
Serve as a subject matter expert in fiber route protection, utility locating, damage prevention, and network troubleshooting
Perform advanced fiber testing, fault isolation, and troubleshooting using OTDRs, optical power meters, 10G–100G test sets, and applicable Layer 1–Layer 4 testing methodologies
Provide technical guidance, coaching, and knowledge sharing to field technicians
Assess complex field issues, determine escalation requirements, and coordinate resolution of network risks and service disruptions
Support the development of standardized field troubleshooting procedures, testing methodologies, and technical documentation
Lead Long Haul Technician responsible for protecting the integrity, reliability, and resiliency of Zayo’s long‑haul fiber network through advanced route patrol, damage prevention, infrastructure inspection, and technical troubleshooting.
Compensation
Estimated base pay range for this role is $28.07 - $43.22 USD / hour
Responsibilities
Serve as a subject matter expert in fiber route protection, utility locating, damage prevention, and network troubleshooting
Perform advanced fiber testing, fault isolation, and troubleshooting using OTDRs, optical power meters, 10G–100G test sets, and applicable Layer 1–Layer 4 testing methodologies
Provide technical guidance, coaching, and knowledge sharing to field technicians
Assess complex field issues, determine escalation requirements, and coordinate resolution of network risks and service disruptions
Support the development of standardized field troubleshooting procedures, testing methodologies, and technical documentation
Requirements
High school diploma or equivalent
Nice to have: relevant safety or technical certifications
Lead a geographically dispersed team to protect Zayo’s long‑haul fiber network through route patrol, damage prevention, and emergency restoration.
Compensation
Estimated base salary range: $71,800 - $110,400 USD/annually.
Responsibilities
Oversee long‑haul route patrol, damage prevention, construction monitoring, and approved secondary technical activities at ILA, POP, and other network locations.
Prioritize resources based on network risk, construction activity, customer impact, and route coverage requirements.
Ensure technical activities, including preventive maintenance, fiber testing, alarm investigation, and facility inspections, are performed by trained and authorized employees without compromising route protection.
Identify opportunities to leverage geographically positioned technicians to improve response times, reduce unnecessary dispatches, and increase operational efficiency.
Standardize workflows, strengthen documentation, and implement systems that improve patrol management, locate audits, and network maintenance.
Requirements
Bachelor’s degree in Telecommunications, Engineering, Business, Management, or a related field
Provides strategic and operational leadership for Zayo’s long-haul field organization.
Compensation
Estimated base salary range: $117,000 - $180,000 USD/annually. The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.
Responsibilities
Develop and execute the long-haul technician operating strategy
Lead eight managers and 100+ technicians, establishing consistent operating standards
Drive scalable operating models, standardized processes, and technology adoption
Evaluate network growth, construction activity, and infrastructure risk
Establish strategies for route patrol, construction monitoring, damage prevention
Requirements
Bachelor's degree in Telecommunications
Bachelor's degree in Engineering
Bachelor's degree in Business
Bachelor's degree in Management
Nice to have: Familiarity with fiber testing equipment
Lead a geographically dispersed team to protect and restore Zayo’s long‑haul fiber network.
Compensation
Estimated base salary range: $71,800 - $110,400 USD/annually.
Responsibilities
Oversee long‑haul route patrol, damage prevention, construction monitoring, and secondary technical activities at ILA, POP, and other network locations
Prioritize resources based on network risk, construction activity, customer impact, and route coverage
Ensure technical activities such as preventive maintenance, fiber testing, alarm investigation, and facility inspections are performed by trained employees
Identify opportunities to leverage geographically positioned technicians to improve response times and operational efficiency
Standardize workflows, strengthen documentation, and implement systems for patrol management, locate audits, and network maintenance
Requirements
Bachelor’s degree in Telecommunications, Engineering, Business, Management, or a related field
Nice to have: experience supporting long‑haul fiber networks
Lead Fiber Route Patroller responsible for protecting long‑haul fiber network through patrol, damage prevention, and technical troubleshooting.
Compensation
Estimated base pay range for this role is $28.07 - $43.22 USD / hour
Responsibilities
Serve as a subject matter expert in fiber route protection, utility locating, damage prevention, and network troubleshooting.
Perform advanced fiber testing, fault isolation, and troubleshooting using OTDRs, optical power meters, 10G–100G test sets, and applicable Layer 1–Layer 4 testing methodologies.
Provide technical guidance, coaching, and knowledge sharing to field technicians.
Assess complex field issues, determine escalation requirements, and coordinate resolution of network risks and service disruptions.
Support the development of standardized field troubleshooting procedures, testing methodologies, and technical documentation.
Estimated base pay range for this role is $28.07 - $43.22 USD / hour
Responsibilities
Serve as a subject matter expert in fiber route protection, utility locating, damage prevention, and network troubleshooting.
Perform advanced fiber testing, fault isolation, and troubleshooting using OTDRs, optical power meters, 10G–100G test sets, and applicable Layer 1–Layer 4 testing methodologies.
Provide technical guidance, coaching, and knowledge sharing to field technicians.
Assess complex field issues, determine escalation requirements, and coordinate resolution of network risks and service disruptions.
Support the development of standardized field troubleshooting procedures, testing methodologies, and technical documentation.
Lead Fiber Route Patroller responsible for protecting the integrity, reliability, and resiliency of long‑haul fiber network through advanced route patrol, damage prevention, infrastructure inspection, and technical troubleshooting.
Compensation
Estimated base pay range for this role is $28.07 - $43.22 USD / hour
Responsibilities
Serve as a subject matter expert in fiber route protection, utility locating, damage prevention, and network troubleshooting
Perform advanced fiber testing, fault isolation, and troubleshooting using OTDRs, optical power meters, 10G–100G test sets, and applicable Layer 1–Layer 4 testing methodologies
Provide technical guidance, coaching, and knowledge sharing to field technicians
Assess complex field issues, determine escalation requirements, and coordinate resolution of network risks and service disruptions
Support the development of standardized field troubleshooting procedures, testing methodologies, and technical documentation