- India
Lead the delivery and continual improvement of Digital Workplace Services across the APAC region, managing a team of IT technicians and driving operational excellence.
Responsibilities
- Lead the delivery and continual improvement of Digital Workplace Services across the region
- Manage and develop a team of IT Technicians
- Own regional service performance, proactively addressing service risks and opportunities for improvement
- Act as the senior escalation point for operational issues impacting end-user experience and business operations
- Drive adoption, optimisation, and support of workplace technologies, collaboration platforms, endpoint services, and identity solutions