- St Louis, Missouri, United States
- On-site
- Full-time · Associate
The Night Auditor works independently overnight to manage front desk operations, balance daily financial transactions, and prepare the property for the next business day.
Responsibilities
- Monitor and manage front desk operations overnight, including check‑ins, check‑outs, and guest requests
- Balance and audit all daily transactions, including room charges, payments, and adjustments
- Run end‑of‑day reports and complete system rollover
- Ensure all reservations are in correct status with valid payment and required authorizations
- Handle guest complaints and resolve issues professionally without unnecessary refunds
Requirements
- Nice to have: Hotel front desk experience
- Nice to have: Customer service experience