This role is pivotal in maintaining and improving our business-critical applications, ensuring flawless operation for our global users.
Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.
- Coordinate, support, and configure Atlassian applications, primarily Jira and Confluence
- Collaborate with the existing application support team to maintain the reliability of business-critical applications
- Implement security changes in accordance with established standards
- Monitor application health and performance, identify root causes, and contribute to balanced solutions
- Deliver application support and address incidents within established SLAs
- Bachelor’s Degree in Information Technology or a related field
- Nice to have: Application upgrades
- Nice to have: Configuration adjustments
- Nice to have: Monitoring tools (Grafana, PRTG)
- Nice to have: Python
Snowflake DeveloperNewCTI Consulting · North Smithfield, US