Lead the end-to-end fraud defense for a high-growth financial product in Mexico, designing and executing fraud prevention strategy across onboarding, transaction monitoring, and post-transaction analysis.
Responsibilities
Design and execute fraud prevention strategy across account onboarding, transaction monitoring, and post-transaction behavior analysis
Manage identity verification, biometrics, and document validation ecosystem
Build and refine fraud rules and models grounded in evidence and data
Own loss taxonomy and lead attribution process between fraud and credit risk
Lead detection of internal fraud in coordination with business partners and Payment Risk department
Requirements
Bachelor's degree or equivalent
Nice to have: influencing senior leadership
Nice to have: knowledge of identity and validation vendors in Mexico
Supports the Special Investigations Unit by overseeing vendor investigations, ensuring compliance, analyzing data, and strengthening fraud mitigation within the Claims Department.
Compensation
The anticipated salary for this position is $75,000 - $125,000 per year, based on qualifications and experience.
Responsibilities
Provide day-to-day oversight of the SIU vendor to ensure timely, thorough, and compliant investigative activity.
Review investigative reports, findings, and recommendations to ensure accuracy, completeness, and alignment with departmental expectations.
Partner with the vendor and internal teams to support SIU-related training, including fraud awareness and investigative best practices.
Work with SIU vendor, compliance, and legal to maintain SIU compliance functions, including documentation standards, regulatory requirements, and reporting obligations.
Analyze investigative data, identify trends, and translate insights into actionable recommendations for Claims leadership.
Requirements
Bachelor’s degree or equivalent professional experience
Responsible for performing a broad variety of financial services such as opening and closing accounts, renewing time deposit accounts, and assisting clients with account inquiries, maintenance, and problem resolution.
Responsibilities
Open, close and maintain checking, savings, time deposit, and retirement accounts
Assist clients with account inquiries and problem resolution
Responsible for performing a broad variety of financial services such as opening and closing accounts, renewing time deposit accounts, and assisting clients with account inquiries, maintenance, and problem resolution.
Locations (2)
Westmoreland, Texas, United States
Dallas, Texas, United States
Responsibilities
Perform financial service functions
Present and explain bank products and services to clients
Open, close and maintain checking, savings, time deposit and retirement accounts
Assist clients with safe deposit boxes, savings bonds, credit cards and basic consumer loans
Responsible for performing a broad variety of financial services such as opening and closing accounts, renewing time deposit accounts, and assisting clients with account inquiries, maintenance, and problem resolution.
Responsibilities
Opening and closing checking, savings, time deposit, and individual retirement accounts
Assisting clients with account inquiries, maintenance, and problem resolution
Developing, training, and motivating lobby associates to cross-sell bank products
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