- Fullerton, California, United States +1 more
- On-site
- Part-time
- $18–$20 per hour
Provide excellent customer service through phone, chat, and email channels, ensuring customer satisfaction and issue resolution.
Locations (2)
- Fullerton, California, United States
- Irvine, California, United States
Compensation
The reasonable estimated salary for this role ranges from ($18 to $20 per hour).
Responsibilities
- Respond to customer inquiries and provide effective, professional assistance and guidance
- Resolve customer issues and concerns through phone, chat, and email channels with empathy and efficiency
- Maintain an up-to-date knowledge of our products and services to provide accurate information
- Document customer interactions and escalate complex issues as needed
- Collaborate with team members to ensure seamless customer support
Requirements
- Nice to have: Previous experience in customer service or call center roles