- Pune, Maharashtra, India
- Full-time
- 6–10 years
Provide application support, troubleshooting, and maintenance for core line business and supporting applications within the Apex Group.
Responsibilities
- Prioritize and resolve service desk tickets related to core line business applications
- Define new services and perform regular updates of the service catalogue
- Liaise with business vendors and development team regarding incidents, requests, and project related tasks
- Provide input and support to project related tasks such as new application implementations, upgrades and releases
- Follow IT change management process for PROD and NON-PROD environments
Requirements
- Bachelor's Degree or equivalent qualifications