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Lead and develop a medium sized team of Fraud Agents and ensure they consistently meet performance metrics and provide effective customer service while making the proper risk assessments for Citi’s clients
The Fraud Operations / Chargeback Sr Supervisor provides operational/service leadership and direction to a medium sized team.
Lead and develop a medium sized team of Fraud Agents and ensure they consistently meet performance metrics and provide effective customer service while making the proper risk assessments for Citi’s clients
Lead and develop a medium sized team of Fraud Agents, ensuring performance metrics and effective customer service while managing fraud operations and risk assessments.