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DPČ - Zákaznická zkušenost & angažovanost
Volkswagen AG · Mladá Boleslav, Czech Republic

+10K new in the last hour

DPČ - Zákaznická zkušenost & angažovanost

Volkswagen AG · Posted Nov 10, 2026

Mladá Boleslav, Central Bohemia, Czech Republic

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Zákaznická podpora a řešení stížností pro český trh Volkswagen AG

Responsibilities

Vyřizování českých zákaznických stížností
Komunikace s dealery, oblastními poradci a technickým oddělením
Spolupráce s Infoline
Vytváření goodwill řešení
Expertní posuzování zákaznických podnětů pro alokaci kritických náhradních dílů

Skills

Zákaznická orientace Komunikační dovednosti Vyjednávací dovednosti Analytické myšlení Prezentace CRM (one.CRM)B2B GRP (Elsa, DISS)

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