Technician Standard II [USD]
Mindlance · Posted Nov 4, 2026
- Washington, District of Columbia, United States
- On-site
- Full-time · Mid
- 5+ years
Technician providing desktop support, hardware asset management, network operations support, print environment maintenance, and 1st/2nd level troubleshooting for the World Bank Group and its country offices.
Responsibilities
- Install and configure PCs with WBG computer image within mandated SLA
- Deliver and install provisioned equipment at user location and perform basic installation and troubleshooting
- Ship PC equipment to country offices when required
- Ensure backup, recover and data restoration for workstations
- Troubleshoot level 3 issues of the WBG Print environment and MFDs
Requirements
- Bachelor’s degree in Computer Science, Engineering or relevant field
- Nice to have: Dell
- Nice to have: Lenovo
- Nice to have: Surface
- Nice to have: iOS