Hardware Support Engineer to provide hands-on troubleshooting and repair support of RDPI hardware platforms across laboratory and field environments during R&D, design verification, and production deployment phases.
Locations (4)
Boston, Massachusetts, United States
Westborough, Massachusetts, United States
New Jersey, New Jersey, United States
New York, New York, United States
Compensation
USA, MA, Westborough - 90,400.00 - 158,200.00 USD annually
Responsibilities
Provide on-site hands-on troubleshooting, repair, and hardware support for RDPI automation and robotics systems at Amazon Labs, Fulfillment Centers (FCs) and Sortation Centers (SCs) across North America
Execute and support SAT, DVT, and functional testing activities in both lab (BOS35) and field environments
Identify, analyze, and resolve mechanical, electrical, and electro-mechanical system issues across the RDPI hardware product suite
Design and implement electro-mechanical tools, fixtures, and diagnostic solutions to minimize troubleshooting time and reduce machine downtime
Develop and implement proactive monitoring tools and methods to measure safety, reliability, and performance of RDPI hardware systems in the field
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
