Lead, plan, coordinate, and oversee all operational activities within the Membership Operations & Billing (MOB) function to ensure efficient service delivery and adherence to business objectives.
Responsibilities
Lead, plan, coordinate, and oversee all operational activities within the Membership Operations & Billing (MOB) function
Ensure the timely and accurate production and issuance of health insurance cards
Ensure policies, endorsements, and client communications are processed within agreed Service Level Agreements (SLAs)
Manage, coach, and develop team members through regular performance reviews, feedback, and development plans
Foster strong collaboration with internal stakeholders to validate product information
Requirements
Bachelor's degree in Medicine or Pharmacy
Nice to have: Strong analytical and problem-solving capabilities
Nice to have: Ability to manage multiple priorities in a fast-paced environment
Nice to have: Results-driven mindset
Nice to have: Focus on operational excellence and continuous improvement
Advanced educator and subject‑matter expert responsible for delivering higher‑level instruction across a broad range of construction craft competencies, including classroom, distance learning, and field settings.
Responsibilities
Deliver advanced classroom, distance learning, and field‑based construction craft training
Coordinate and oversee training sessions for apprentices, journeymen, and site supervision personnel
Teach complex construction craft topics such as advanced construction craft, distribution systems, transformers, and industrial construction craft systems
Maintain a professional, safe, and highly effective learning environment
Conduct thorough student evaluations and ensure successful achievement of course outcomes
Requirements
Business or related degree
Nice to have: Minimum of 7 years field operations experience
Nice to have: Five or more years instructional experience in construction or technical education
Nice to have: Prior leadership responsibilities
Nice to have: In‑depth apprenticeship compliance experience
Coordinate the day-to-day delivery of learning support services across ambulance education programmes, ensuring learners have the support they need to participate and succeed.
Locations (3)
Auckland, Auckland, New Zealand
Christchurch, Canterbury, New Zealand
Tauranga, Bay of Plenty, New Zealand
Responsibilities
Coordinate and administer learning support referrals
Coordinate pre-screening for learners with specific learning difficulties
Maintain accurate learning support records
Support the administration and monitoring of learning success plans