The Supervisor for the Central Registry Search (CRS) Unit provides operational leadership, workflow oversight, and frontline staff guidance within the Office of Background Investigations (OBI). This position ensures the accurate, timely, and compliant processing of Child Protective Services Central Registry Search requests in accordance with §63.2 1515 of the Code of Virginia and all applicable CPS guidance, policies, and procedures.
Hiring Range: $59,354-$70,722 salary commensurate w/experience
- Oversee daily operations of the CRS Unit, including staff supervision, workload distribution, quality assurance, and performance management
- Provide technical direction and subject matter expertise on complex registry inquiries, statutory interpretation, and procedural requirements
- Ensure accurate, timely, and compliant processing of Child Protective Services Central Registry Search requests
- Maintain program integrity and safeguard sensitive information
- Oversee fiscal accountability related to CRS payments, including oversight of deposits, reconciliation, stale checks, and coordination with VDSS Finance, Treasury, and banking entities
- Nice to have: Child welfare systems knowledge
- Nice to have: Fiscal accountability processes knowledge
- Nice to have: Information management systems knowledge
Supervising staff in a high volume, compliance driven, or regulatory work environmentDetailed administrative, program, or case processing work requiring accuracy, confidentiality, and adherence to statutory or policy requirementsResearching and interpreting detailed information, reviewing documentation, and making determinations based on established criteriaHandling confidential records and sensitive information in accordance with privacy and security standardsUsing personal computers, information systems, and general office software to enter, manage, analyze, and retrieve dataWorking with workflow processes, quality assurance practices, and operational proceduresInformation systemsGeneral office software - excellent health and life insurance benefits
- pre-tax spending accounts
- state funded Short and Long Term Disability
- paid holidays
- vacation
Administrative CoordinatorGold's Gym of the Carolinas and Florida · Tampa, US