The Dining Services Manager supports the overall success of the Capital One Landing by leading front-line hospitality teams, maintaining operational excellence, and delivering world-class service.
Compensation
$65,000 - $70,000
Responsibilities
Lead daily lounge operations and ensure exceptional guest service
Serve as a visible leader, actively engaging with guests and resolving concerns promptly
Ensure food, beverage, cleanliness, and presentation standards are consistently achieved
Build strong relationships with guests, team members, airport partners, and client stakeholders
Join Avani Queenstown Hotel as an experienced, professional and enthusiastic Duty Manager to drive exceptional customer experiences and lead the front office team.
Responsibilities
Lead and inspire the front office team to deliver outstanding guest experiences
Serve as a role model, sharing expertise and driving service excellence
Responsible for the entire spa operations and administrations, ensuring the highest level of guest satisfaction in accordance with the policies, standards and guidelines established by the hotel or the corporate office.
Responsibilities
Drive exceptional guest experiences by maintaining high service standards and promptly resolving guest concerns
Develop, implement, and maintain Standard Operating Procedures (SOPs) to ensure consistent service excellence and operational efficiency
Monitor service quality and guest feedback, implementing continuous improvements to enhance guest satisfaction
Develop and manage the annual spa budget, ensuring financial targets and profitability objectives are achieved
Motivate, coach, and develop employees to foster a positive, high-performing, and multi-skilled team environment
Lead food and beverage operations for DoubleTree by Hilton Durango, ensuring seamless operations, shaping guest satisfaction, driving outlet performance, maximizing revenue, and cultivating a high-performing team.
Responsibilities
Plan and direct all aspects of restaurant operations including systems management, budgeting, forecasting, product quality, cost controls, and policy implementation
Define and implement innovative guest service standards and initiatives
Provide leadership support to outlet managers to ensure high-quality standards are met across all food and beverage service areas
Develop and implement strategies to promote restaurant food, beverages, and services
Drive engagement and retention through performance management, professional development, and recognition programs
Oversee and participate in daily room service operations, ensuring guest service standards, product quality, and compliance with operational policies and procedures.
Casual Front Office Supervisor responsible for leading the team in delivering exceptional guest experiences and overseeing daily operations at Avani Cypress Lakes Resort.
Responsibilities
Lead and support the team in delivering exceptional guest experiences and ensuring a warm welcome for all guests
Serve as a role model, sharing expertise and motivating the team to achieve high standards of service
Oversee the completion of daily tasks, ensuring accuracy and timeliness
Manage guest arrivals and departures efficiently
Address and resolve guest complaints promptly and professionally
The Operations Manager oversees the day-to-day functioning of all departments within the hotel to ensure smooth operations, exceptional guest experiences, and efficient resource management.
Responsibilities
Ensure high standards of guest service across all departments
Handle escalated guest complaints and resolve issues promptly
Monitor guest feedback and implement improvements
Supervise department heads such as housekeeping, front desk, and food & beverage
Conduct staff training and performance evaluations
Requirements
Bachelor's degree from four-year college or university
Supports the General Manager in overseeing daily hotel operations, managing front‑of‑house and back‑of‑house functions, supervising department heads, and driving service excellence.
Responsibilities
Assist in managing hotel operations including front desk, housekeeping, food & beverage, and maintenance
Support the General Manager in achieving financial targets, guest satisfaction scores, and operational KPIs
Supervise and coach department leaders to ensure consistent service delivery and team development
Handle guest concerns and resolve issues promptly to maintain high satisfaction and loyalty
Monitor daily performance metrics and contribute to forecasting, budgeting, and cost control
Requirements
Bachelor's degree from four‑year college or university
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