Provides security services to Sycuan guests and personnel and coordinates vehicular and pedestrian traffic flow
Responsibilities
Provides guest service by assisting internal and external guests with questions and directions, responding to medical aides, assisting Emergency Medical Technicians, and documenting medical incidents
Protects Sycuan assets and personnel by escorting personnel transporting monies, papers, chips and other valuable assets, escorting repair and maintenance personnel into secured areas of the casino, assisting with Bill Acceptor problems, pulling and replacing money boxes, and refilling chip supplies at gaming tables
Maintains adherence to specified casino safety and access policies by issuing temporary badges to vendors and visitors, identifying security and safety risks, reporting risks, discouraging panhandling, loitering and sleeping on casino property, identifying under age visitors, requesting that they vacate the casino, and physically subduing disruptive guests if necessary according to established procedures
Maintains security of casino parking lots and exterior property by patrolling parking lots, reporting suspicious activity to Tribal Police personnel, and providing a written account of security related activities
Ensures smooth flow of vehicular traffic in and around casino parking lots by directing traffic to appropriate parking or holding areas, coordinating bingo bus and special event traffic on and off premises, providing jump-starts, and authorizing towing/removal of vehicles parked in violation of parking policy
Requirements
High School Diploma
G.E.D.
Nice to have: law enforcement experience
Nice to have: civilian traffic control certificate
Nice to have: experience planning and directing traffic flow
Seasonal Team Member responsible for welcoming guests, providing excellent service, maintaining a clean store environment, and ensuring quality food and beverage service.
Compensation
Hourly Rate: $14.00 - $21.00 per hour
Responsibilities
Welcome guests and create a positive experience
Provide excellent guest service and maintain store cleanliness
Ensure quality of food and beverages served
Work varied hours including early mornings and weekends
Maintain pool and beach areas, ensuring cleanliness, safety, and guest satisfaction at Hyatt Regency Grand Reserve Puerto Rico.
Responsibilities
Engage with guests to ensure their stay is going well
Work as a team to enhance the guests experience
Maintain an active presence around the pool & beach area, ensuring cleanliness and guest satisfaction
Ensure the safety of guests and hotel staff in the pool area by monitoring pool usage and ensuring all guests comply with posted safety rules and guidelines
Work closely with housekeeping to ensure towels are clean and readily available
As a Doorman/ Lobby Coffee Attendant you will be responsible for providing excellent guest service and maintaining overall efficiency of set standards for the Guest Relations function.
Responsibilities
Ensure to welcome all the guests in the lobby areas and serve coffee/drinks as welcome drinks
Ensure to always have the lobby areas in best conditions
Provide friendly and courteous service to guest and respond promptly to all requests and inquiries at all time
Resolve guests' complaints/ requests and liaise with the department concerned to ensure immediately follow up
Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each
Create a welcoming and efficient guest experience within a fast‑paced café and quick service environment, supporting outlets such as Palio, Gelato, Snacks, and Starbucks.
Compensation
THE STARTING RATE: $16.711 hourly + tips
Responsibilities
Take and place order, and serve and garnish food and drinks efficiently and accurately in work area as applicable
Collect money, while following all proper cash handling and comp procedures
Maintain the cleanliness, sanitation, and the appearance of the front and back of house, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests
Pack and complete order as per guests' preference with any necessary condiments
Properly label and date products per safety and sanitation procedures
Requirements
High School Diploma or GED required
Nice to have: One year of experience as a Barista for Starbucks or a similar Cafe environment
Nice to have: One year of experience as a Food Handler in a high-volume, fast paced restaurant or similar Quick Service environment
Nice to have: One year of guest service experience