Provide direct patient intervention through health and wellness services, assist pharmacists, and manage pharmacy operations within a retail grocery environment.
Responsibilities
Provide exceptional customer service and direct patient intervention
Comply with local, state, and federal regulations
Reinforce food safety, sanitation, and safety regulations
Perform ordering functions with primary and secondary wholesalers
Follow guidelines on inventory management, control, and ordering of medications, devices, supplements, and supplies
The analyst serves as the application specialist for Epic’s Resolute professional billing modules, providing ongoing support, configuration, and optimization to promote accurate billing and efficient claims processing.
Serve as the application specialist for Epic’s Resolute Professional Billing (PB) modules, providing production support and acting as a resource for questions and issues as they arise.
Configure, maintain, and optimize Resolute PB functionality, including charge review, claim edits and billing work queues, electronic claim submission, electronic remittance advice (ERA) and payment posting, payer configuration, and denial management workflows.
Interact with management and end users to understand workflow and business processes, gather requirements, and translate operational needs into workflow enhancements.
Troubleshoot and resolve complex billing and claims issues by analyzing workflows, application configuration, interfaces, and downstream financial systems.
Develop and maintain configuration, workflow, and system documentation.
Requirements
Bachelor’s Degree
Nice to have: Experience supporting Epic Resolute in a live production environment
Nice to have: Knowledge of ambulatory medical practice professional billing processes
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