The Information Desk Receptionist greets hospital visitors, patients and vendors at the Information and Guest Services Desk. Provides assistance and directions to anyone requiring such. Receives, advises and directs all persons requiring information pertinent to the Hospital, patients and personnel. Assists with patient transport.
Responsibilities
Welcomes visitors, patients, vendors and colleagues, screens their intent and destination; provides direction in an efficient, friendly and professional manner.
Maintains strict HIPAA standards in accordance with HHC policies.
Trains new volunteers and prioritize their service at the Information and Guest Services desk.
Accesses EPIC database, answers and transfers telephone calls from the public, and has knowledge of TTY text telephones and accurately relay information.
The Information Desk Receptionist greets hospital visitors, patients and vendors at the Information and Guest Services Desk. Provides assistance and directions to anyone requiring such. Receives, advises and directs all persons requiring information pertinent to the Hospital, patients and personnel. Assists with patient transport.
Responsibilities
Welcome visitors, patients, vendors and colleagues, screen their intent and destination; provide direction in an efficient, friendly and professional manner
Maintain strict HIPAA standards in accordance with HHC policies
Train new volunteers and prioritize their service at the Information and Guest Services desk
Access EPIC database, answer and transfer telephone calls from the public, and has knowledge of TTY text telephones and accurately relay information
Care Coordinators are central to the patient experience, setting a professional tone from the first call through every visit in a fast-paced, multi-tasking role.
Compensation
$17-$20/Hourly
Responsibilities
Create a welcoming, professional first impression for patients, visitors, and referral sources
Handle front desk operations including patient check-in, check-out, scheduling, insurance verification/authorization, and phone calls
Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient records, and helping patients understand next steps
Keep patient flow and schedules moving by confirming appointments, working waitlists, filling cancellations, and following up with patients who need future visits
Collect copays, balances, and other patient payments accurately and professionally, including basic payment tracking or reconciliation when needed
Care Coordinators are central to the patient experience, setting a professional tone from the first call through every visit in a fast-paced, multi-tasking role.
Compensation
$16-$17/Hourly
Responsibilities
Create a welcoming, professional first impression for patients, visitors, and referral sources
Handle front desk operations including patient check-in, check-out, scheduling, insurance verification/authorization, and phone calls
Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient records, and helping patients understand next steps
Keep patient flow and schedules moving by confirming appointments, working waitlists, filling cancellations, and following up with patients who need future visits
Collect copays, balances, and other patient payments accurately and professionally, including basic payment tracking or reconciliation when needed
Central to the patient experience, this role involves front desk operations, scheduling, insurance verification, and maintaining patient records while upholding HIPAA standards.
Compensation
$18-$20/Hourly
Responsibilities
Create a welcoming, professional first impression for patients, visitors, and referral sources
Handle front desk operations including patient check-in, check-out, scheduling, insurance verification/authorization, and phone calls
Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient records, and helping patients understand next steps
Keep patient flow and schedules moving by confirming appointments, working waitlists, filling cancellations, and following up with patients who need future visits
Collect copays, balances, and other patient payments accurately and professionally, including basic payment tracking or reconciliation when needed
Care Coordinators are central to the patient experience, serving as the first voice and face for patients, ensuring an organized, warm, and professional experience from the first call through every visit.
Compensation
$15-$18/Hourly
Responsibilities
Create a welcoming, professional first impression for patients, visitors, and referral sources
Handle front desk operations including patient check-in, check-out, scheduling, insurance verification/authorization, and phone calls
Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient records, and helping patients understand next steps
Keep patient flow and schedules moving by confirming appointments, working waitlists, filling cancellations, and following up with patients who need future visits
Collect copays, balances, and other patient payments accurately and professionally, including basic payment tracking or reconciliation when needed
Care Coordinators are central to the patient experience, serving as the first voice and face for patients, ensuring an organized, warm, and professional experience from the first call through every visit.
Compensation
Compensation: $15-$17.50/Hourly
Responsibilities
Create a welcoming, professional first impression for patients, visitors, and referral sources
Handle front desk operations including patient check-in, check-out, scheduling, insurance verification/authorization, and phone calls
Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient records, and helping patients understand next steps
Keep patient flow and schedules moving by confirming appointments, working waitlists, filling cancellations, and following up with patients who need future visits
Collect copays, balances, and other patient payments accurately and professionally, including basic payment tracking or reconciliation when needed
Care Coordinators are central to the patient experience, serving as the first point of contact for patients and setting a professional tone from the first call through every visit.
Compensation
$20.00/hr - $24.00/hr
Responsibilities
Create a welcoming, professional first impression for patients, visitors, and referral sources
Handle front desk operations including patient check-in, check-out, scheduling, insurance verification/authorization, and phone calls
Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient records, and helping patients understand next steps
Keep patient flow and schedules moving by confirming appointments, working waitlists, filling cancellations, and following up with patients who need future visits
Collect copays, balances, and other patient payments accurately and professionally, including basic payment tracking or reconciliation when needed
Care Coordinators are central to the patient experience, serving as the first voice and face for patients, ensuring an organized, warm, and professional experience from the first call through every visit.
Compensation
Compensation: $19-$23/Hourly
Responsibilities
Create a welcoming, professional first impression for patients, visitors, and referral sources
Handle front desk operations including patient check-in, check-out, scheduling, insurance verification/authorization, and phone calls
Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient records, and helping patients understand next steps
Keep patient flow and schedules moving by confirming appointments, working waitlists, filling cancellations, and following up with patients who need future visits
Collect copays, balances, and other patient payments accurately and professionally, including basic payment tracking or reconciliation when needed
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