- Perai, Penang, Malaysia
- On-site
- Full-time · Associate
- 2+ years
Responsible for Software and Hardware support in the plant, providing shop floor system support and assisting engineers in system uptime while maintaining IT developed and corporate systems.
Responsibilities
- Responsible for Software and Hardware support in the plant
- Assist engineers in maintaining system uptime & timely resolution & escalation of problems and issues
- Provide shop floor system support (Camstar MES system)
- Provide support to end users in maintaining IT developed system and corporate system
- Use ticketing system to track the work and comply to SLA and first response status
Requirements
- Degree in Computer Studies
- Computer support related field or equivalents