- Hamilton, Canada
- Full-time
- CA$70K–CA$87K per year
- 3+ years
Specialist in process and service operations within Mondelēz International Digital Services, driving standardization, improvement, and employee experience.
Compensation
The expected base salary range for this position is $69,800 to $87,250 CAD depending on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible to participate in a highly competitive bonus program with a target of 8% with the possibility for overachievement based on performance and company results.
Responsibilities
- Use process and service knowledge to meet SLAs
- Co‑owner of SOP development
- Provide input for training materials
- Ensure SOPs and data protection compliance
- Analyze and report on exceptions
Requirements
- Bachelor's degree in Human Resources or Related Field