Serve as a key contributor to application support and delivery function, providing intermediate system-level support of multi-user clinical and financial applications, operating systems, hardware, software, and reporting tools.
$80,000–$115,000 per year
- Provide system-level support for assigned Epic applications, including installation, configuration, maintenance, troubleshooting, and ongoing optimization
- Support application builds, upgrades, implementations, testing, and validation
- Investigate and resolve application issues and identify root causes
- Gather and translate business, clinical, and/or financial requirements into effective technical solutions
- Partner with clinical, operational, financial, IT, and other application teams to resolve issues
- Bachelor’s degree in healthcare information technology or a related field preferred
- Nice to have: Epic certification (Epic Orders Transmittal and Bugsy)