- Naperville, Illinois, United States
- On-site
- Contract · Mid
- $25–$30 per hour
- 3–5 years
Provide dedicated executive-level IT support to senior leaders and end users, including on-call rotation and occasional travel to remote office locations.
Compensation
The pay range for this position is $25.00 - $30.00/hr.
Responsibilities
- Provide white-glove technical support for executive leadership and end users
- Support Windows and Mac environments, including operating systems, desktop applications, and hardware
- Configure, deploy, upgrade, and troubleshoot desktops, laptops, peripherals, and software applications
- Perform PC imaging, system setup, and user onboarding/offboarding support
- Diagnose and resolve issues related to PCs, printers, mobile devices, and other end-user technologies
Requirements
- Nice to have: Previous experience providing direct support to executive leadership (VP level or higher)
- Nice to have: Strong understanding of networking concepts and troubleshooting methodologies
- Nice to have: Experience supporting Windows and Mac environments in a corporate setting
- Nice to have: Knowledge of Microsoft 365, mobile device management platforms, and enterprise IT processes
- Nice to have: Experience configuring, deploying, and troubleshooting hardware, peripherals, and software