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1–2 jobs· newest first

Network VoIP Support Engineer (Remote)
vivant · Remote, South Africa
Remote · Entry
Junior Helpdesk Technician Temp
OPTIMA FINANCIAL GROUP LLC · Santa Ana, US
Temporary · Entry

+10K new in the last hour

V

Network VoIP Support Engineer (Remote)

vivant · Posted Nov 6, 2026

Remote, South Africa
Remote
Entry
2+ years

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Compensation

Competitive base salary (based on experience)

Responsibilities

Answer incoming client calls related to VoIP, internet, or WIFI issues
Work tickets involving call quality, dropped calls, network drops, or routing problems
Run diagnostics (SIP traces, pings, traceroutes, MOS score review, packet loss checks)
Assist with PBX provisioning, phone registration, and softphone setup
Prioritize outages (phones down, internet down, WiFi down)

Requirements

Nice to have: CompTIA Network+
Nice to have: CCNA
Nice to have: VoIP certifications
Nice to have: telecom experience
Nice to have: MSP experience

Skills

SIP PBX systems SIP trunks network routing TCP/IP DNS DHCP

Junior Helpdesk Technician Temp

OPTIMA FINANCIAL GROUP LLC · Posted Oct 29, 2026

Santa Ana, California, United States
Temporary · Entry

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ticketing systems

remote customer rapport

MOS score review

packet loss checks

PBX provisioning

phone registration

softphone setup

help desk system

Benefits

competitive base salary
performance and recognition bonuses
career advancement

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The Junior Helpdesk Technician Temp for Optima Tax Relief, LLC ("Optima") is located in the Santa Ana, California office and reports to the Manager, Information Technology. This temporary role will support our internal IT team with day-to-day technical support needs.

Responsibilities

Serve as first point of contact for employee IT support requests via phone, email, in person, or ticketing system.
Troubleshoot hardware, software, and connectivity issues for desktops, laptops, and peripherals.
Set up and configure new employee workstations, including OS, software, and peripherals.
Assist with user account provisioning, password resets, and access/permissions requests.
Image, deploy, and maintain computer equipment for new hires.

Skills

Hardware troubleshooting Software troubleshooting Connectivity issues Desktop support Laptop support Peripherals Operating System configuration User account provisioning Password reset Access permissions Ticketing system Inventory management AV equipment setup Knowledge base documentation Security protocols PII protection Help desk system

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