Takes accurate and legible messages, including time, date, and initials. Answers non-clinical questions for patients and family members and routes all other calls correctly. Uses the telephone system appropriately according to guidelines. Obtains physician approval for referrals and hospital admissions. Serves as a liaison between the insurance company, the patient, and the physician. Completes all referrals in a timely manner and documents referral numbers in patient charts. Schedules hospital admissions, outpatient procedures/tests, and notifies patients of appointments and referral numbers the same day they are obtained. Contacts insurance companies for referral numbers or pre-certification/authorization. Obtains and forwards medical records from specialists or hospitals to process referrals or hospital authorizations and follows up with insurance companies regarding the status of authorizations. Completes special projects. Other duties as assigned. Faxes referrals to specialists and directs patients to appropriate specialists and vendors according to their insurance.
Responsible for scheduling and pre-registering diagnostic imaging procedures across various outpatient clinics, ensuring documentation and serving as liaison between patients, technologists, and clinical staff.
Compensation
Compensation: $20.23 – $24.07 per hour, based on experience
Responsibilities
Schedule imaging exams and complete pre-registration processes via phone
Confirm all supporting documentation is received prior to appointments, including orders, lab work, prior imaging, chart notes, authorizations, and interpreter arrangements
Review scheduled exams and coordinate with technologists to ensure readiness
Manage digital medical records and appointment workflows using RIS, PACS, EMR, and related systems
Adjust schedules and manage waitlists to optimize efficiency
Responsible for processing referrals and getting patients on service, including commercial, private and government insurances for patients receiving chronic therapies like IVIg or SCIg.
Responsibilities
Initiates intake process gathers relevant data from referral sources and completes intake paperwork
Verify insurance and eligibility along with obtaining authorizations when necessary
Completes start of care paperwork
Contact patients to confirm information and notify them of their financial obligation
Work collaboratively with other departments to ensure exceptional level of patient care
The Appointment Coordinator answers incoming calls, provides callers with pertinent information, and transfers calls to the appropriate party as requested. This role coordinates patient appointments, pre-registers patients, and manages all aspects of physician template management for Peachtree Orthopedics.
Responsibilities
Answer incoming calls and direct them to the appropriate extensions.
Assists the scheduling team with daily questions arising from scheduling issues.
Cancels and reschedules entire clinics as necessary.
Pre-registers each new patient by obtaining all required demographic and insurance information.
Schedules appointments for all locations based on availability, location, time, doctor, payor mix, and injury status.
Requirements
High school diploma or general education degree (GED)
The Billing Processor is responsible and accountable to review assigned billing statements daily, following medical coding guidelines and department policies.
Locations (2)
West Trenton, New Jersey, United States
Hammonton, New Jersey, United States
Compensation
Salary: $36,000 to $40,000 commiserate with experience, credentials and licensure.
Responsibilities
Audit and process medical bills within statutory timeframes, by following medical coding guidelines and department policies and procedures
Verify correct payee and provider information and ensure that all bills that meet audit criteria are routed immediately for audit purposes
Communicate with claims personnel relating to complex issues regarding authorizations, pre-certifications and compensability
Apply state fee schedules when appropriate
Review and respond to MSA QC (Quality Control) issues including current billing questions, retroactive billing concerns, stops and reimbursement requests
The Billing Processor is responsible for reviewing assigned billing statements daily, auditing and processing medical bills according to guidelines and policy.
Locations (2)
West Trenton, New Jersey, United States
Hammonton, New Jersey, United States
Responsibilities
Audit and process medical bills within statutory timeframes, by following medical coding guidelines and department policies and procedures
Verify correct payee and provider information and ensure that all bills that meet audit criteria are routed immediately for audit purposes.
Communicate with claims personnel relating to complex issues regarding authorizations, pre-certifications and compensability.
Apply state fee schedules when appropriate
Review and respond to MSA QC (Quality Control) issues including current billing questions, retroactive billing concerns, stops and reimbursement requests.
The Billing Processor is responsible and accountable to review assigned billing statements on a daily basis, following medical coding guidelines and department policies.
Responsibilities
Audit and process medical bills within statutory timeframes, by following medical coding guidelines and department policies and procedures
Verify correct payee and provider information and ensure that all bills that meet audit criteria are routed immediately for audit purposes
Communicate with claims personnel relating to complex issues regarding authorizations, pre-certifications and compensability
Apply state fee schedules when appropriate
Review and respond to MSA QC (Quality Control) issues including current billing questions, retroactive billing concerns, stops and reimbursement requests
Requirements
High School Diploma
GED
Nice to have: Multi-state knowledge for Workers’ Compensation
Nice to have: Multi-state knowledge for Personal Auto (PIP)
Handles patient reception duties, including phone triage, appointment scheduling, registration, insurance verification, and billing at a medical office.
Locations (2)
Lawrenceville, New Jersey, United States
Pennington, New Jersey, United States
Compensation
Pay Range: $17.00 - $20.85
Responsibilities
Answer telephones promptly and courteously, routing calls efficiently
Schedule and cancel appointments using established office guidelines
Prepare new patient charts and paperwork at presentation
Greet patients and visitors professionally
Perform registration ensuring accurate demographic and insurance information
Requirements
High School diploma or equivalent
Nice to have: Medical assistant certification
Nice to have: Medical office technician certification
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