Chief Mission Office Engineer (User Engagement)
Ennoble First · Posted Nov 6, 2026
- St. Louis, Missouri, United States
- On-site
- Full-time
- $115K–$140K per year
Compensation
$115,000–$140,000 annually.
Responsibilities
- Engage NGA mission users to answer questions, investigate and troubleshoot application issues, and coordinate with the development Factory when appropriate.
- Validate user-reported defects and elevate incidents through Service+ Problem Review Board (PRB) tickets as appropriate.
- Plan, coordinate, and deliver virtual, deskside, and classroom training, including follow-up activities, participant communications, and training schedules.
- Serve as a liaison between mission users, government stakeholders, the prime contractor, and technical teams to communicate user needs and coordinate resolutions.
- Track, analyze, and report user engagement activities and performance metrics; prepare and deliver recurring briefings to government and prime contractor stakeholders.
Requirements
- Nice to have: Imagery Analysis background
- Nice to have: IC Connect