- Kuwait City, Al Asimah, Kuwait
- 7+ years
Senior NOC supervisor responsible for network performance, fault management, and incident resolution in a 24/7 environment.
Responsibilities
- Manages, monitors and maintains situational awareness of all network and system entities under the NOC
- Single point of contact for all communications needs and performs Enterprise services as required
- Attends and conducts regular meetings to keep all parties apprised of network and communications/data systems changes
- Schedules and prioritizes individual workload and provides status to the NOC Chief Watch Officer
- Focal point for reporting all incidents and user POC for Service Requests
Requirements
- High school diploma or equivalent