IT Service Management system jobs

Service Desk Analyst

CooperCompanies · Posted Nov 9, 2026

Open

Victor, New York, United States
On-site
Full-time · Associate
$21–$28 per hour

Service Desk Analyst

CooperCompanies · Posted Nov 9, 2026

Open

Victor, New York, United States
On-site
Full-time · Associate
$21–$28 per hour

Service Desk Analyst

CooperCompanies · Posted Nov 9, 2026

Open

Victor, New York, United States
On-site
Full-time · Associate
$21–$28 per hour
2+ years

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Installs, configures, evaluates, maintains, monitors, and troubleshoots client computing hardware and software to meet or exceed published SLA’s, providing first level support through handling incoming customer queries.

Compensation

the starting base pay for this role is between $20.94 and $27.91 per hour and may include cost of living adjustments.

Responsibilities

Installs, configures, evaluates, maintains, monitors, and troubleshoots client computing hardware and software
Provides first level support through handling incoming queries from internal customers
Answers, responds to inbound calls and electronic requests from internal customers
Creates and documents all support incidents from internal customers into the IT Service Management system
Provides first line support to resolve all tickets at the service desk before transferring to other IT and business teams

Requirements

A degree in the field of computer information systems and/or professional qualifications with work experience

Skills

application support hardware troubleshooting equipment support (laptops, desktops, mobile devices)

Systems Developer

i-Link Solutions Inc · Posted Nov 4, 2026

Open

Albany, New York, United States
108+ years

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Systems Developer – Expert

Responsibilities

Execute full software development life cycle (SDLC)
Use Microsoft Visual Studio 2017 or higher and write code using MVC Architecture, .Net, JavaScript, Angular, Ajax, HTML, XML and WCF
Prepare scripts to create and modify existing Oracle tables, create indexes, constraints, triggers, views, code stored procedures and packages, convert and migrate data when necessary
Diagnose and troubleshoot various rules, calculations, and data issues on application reports using Crystal Reports
Mentor and assist other programmers, both state and consultant, providing guidance for debugging, troubleshooting, securing and deploying applications, data access, data communications and system architecture configurations

Requirements

Bachelor's Degree in Computer Science, Computer Information Systems, Information Systems or a closely related field

Skills

Microsoft Visual Studio MVC Architecture .Net JavaScript

Systems Developer - Expert

Mindlance · Posted Nov 3, 2026

Open

Menands, New York, United States

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Design and implement solutions using Sharepoint, MS Dynamics, C#, .Net, MVC, PL/SQL and various other programming tools.

Responsibilities

Execute full software development life cycle (SDLC)
Use Microsoft Visual Studio 2019 or higher and write code using MVC Architecture, .Net, JavaScript, Angular, Ajax, HTML, XML and WCF
Prepare scripts to create and modify existing Oracle tables, create indexes, constraints, triggers, views, etc., code stored procedures and packages, convert and migrate data when necessary
Diagnose and troubleshoot various rules, calculations, and data issues on application reports using Crystal Reports
Mentor and assist other programmers, both state and consultant, providing guidance for debugging, troubleshooting, securing and deploying applications, data access, data communications and system architecture configurations

Skills

Sharepoint MS Dynamics C#.Net MVC PL/SQL Microsoft Visual Studio JavaScript Angular Ajax HTML XML WCF Oracle Crystal Reports Gitlab IT Service Management System

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IT Service Management system jobs

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Compensation

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Requirements

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