- Sant Cugat del Vallès, Catalonia, Spain
- 3–5 years
Lead training and service quality initiatives for Roche Diagnostics’ Global Patient Care network, driving continuous improvement and compliance across regions.
Responsibilities
- Identify training and service quality improvement opportunities
- Design, enhance, or discontinue training and quality programs
- Lead projects related to improvements and changes within Global Patient Care
- Establish and continuously improve a global training and service quality framework
- Define and implement operational standards
Requirements
- University Degree/Bachelor's or equivalent postgraduate qualification
- Nice to have: Product quality management
- Nice to have: Supplier management
- Nice to have: Digital solutions
- Nice to have: Healthcare industry experience