- Iași, Iași County, Romania
- Hybrid
- Full-time · Associate
Provide support and advice to clients on the Google Workspace platform, following the processes & best practices.
Compensation
Competitive base salary. Discretionary company bonus scheme.
Responsibilities
- Provide support and advice to clients on the Google Workspace platform, following the processes & best practices
- Adhere to the service level agreements dealing with enquiries in a professional and timely manner
- Have designated MSP customers to serve as Support contact/escalation, chase proactively in tickets etc.
- Support the Workspace Deployment Specialists and Collaboration Engineers with their project work
- Provide on-call support for clients out-of-hours via a rota system, when needed
Requirements
- Nice to have: Google Workspace Platform
- Nice to have: SaaS/IaaS
- Nice to have: Google Cloud Technologies