Lead teams that support revenue cycle and patient access systems, providing operational leadership and technical support for Epic and other health technology platforms.
Compensation
Base Pay Scale: Generally starting at $68.52 - $90.78 per hour
Responsibilities
Provide day-to-day supervision, coaching, and performance feedback to assigned staff
Support onboarding and skill development for team members
Recommend hiring decisions and performance actions to the Manager
Manage day-to-day delivery against SLAs and guide incident, problem, maintenance, and enhancement ticket resolution
Serve as the onsite/operational focal point for user support and conduct periodic onsite visits
Lead teams that support revenue cycle and billing systems, applying expertise in health technology service delivery and system configuration to improve patient financial experience.
Compensation
Base Pay Scale: Generally starting at $68.52 - $90.78 per hour
Responsibilities
Provide day-to-day supervision, coaching, and performance feedback to assigned staff
Support onboarding and skill development for team members
Recommend hiring decisions and performance actions to the Manager
Manage day-to-day delivery against SLAs and guide incident, problem, maintenance, and enhancement ticket resolution
Serve as onsite/operational focal point for user support and conduct periodic onsite visits
Gestion d'un portefeuille de clients, pilotage opérationnel des contrats et coordination des équipes internes et externes pour assurer la satisfaction client.
Responsibilities
Piloter les contrats clients
Garantir le respect des engagements contractuels et des niveaux de service
Assurer la coordination des équipes internes et externes
Suivre la rentabilité des contrats
Produire et analyser les indicateurs de performance
Requirements
Formation supérieure en gestion, management, systèmes d’information ou équivalent
Nice to have: Expérience en environnement IT / ERP
Build, scale, and lead AssetWatch's support organization, delivering fast, technically excellent help to manufacturing customers.
Locations (2)
United States
Ontario, Canada
Compensation
The base salary range for this full-time position is posted below, plus equity and benefits. Variable pay, bonuses, and other cash compensation will be discussed throughout the interview process.
Responsibilities
Lead the Tier 1 and Tier 2 support teams through the reorganization
Create clear performance standards and hold teams accountable
Build performance metrics and frameworks for individuals and teams
Co‑own the annual operating plan and headcount planning
Set annual and quarterly support goals and review progress with the executive team
Lead Oracle Fusion Cloud ERP implementations, manage project scope, schedule, budget, and stakeholder communication for finance and procurement processes.
Compensation
The pay range for this position is $90.00 - $150.00/hr.
Responsibilities
Lead requirements and design workshops with Finance, Procurement, Operations and IT; configure in Functional Setup Manager
Document as‑is and to‑be processes, functional designs and acceptance criteria
Design the enterprise structure: ledgers, legal entities, business units, chart of accounts, value sets, SLA rules
Configure, or oversee configuration of, GL, SLA, AP, AR, Fixed Assets, Cash, Tax, Procurement and PPM
Own data migration from JD Edwards using FBDI: mapping, cleansing, validation and balance reconciliation
Requirements
CPA (or CA, CMA, CGA), or a degree in Accounting or Finance
Pilote de Comptes SAGEProdware Netherlands · Paris, France
Director of Customer SupportAssetWatch, Inc. · Remote, US+1 more
Oracle Fusion Financial Specialist / Project ManagerAston Carter · Calgary, Canada